FAQ's - Woodinville Family Eyecare located inside Costco

Woodinville Family Eyecare

Located inside Costco 24008 Snohomish-Woodinville Road Woodinville, Washington 98072 (425) 806-7704

Frequently Asked Questions (FAQ's)

How much is an eye exam for glasses? How much for a contact lens exam?

A comprehensive eye exam is $65.00. A contact lens exam is $90 and up depending on the complexity of your fit. For example, if you have an astigmatism, you might need a toric lens so that would be a little more. You can see all of our professional services and fees here.

What areas of Seattle do you serve?

We are proud to be located inside the NEW Woodinville Costco in Woodinville, WA. The Woodinville Costco is located in Seattle's Eastside on the north end in Woodinville right off of Highway 522 at the exit for Highway 9. Directions to our office and business hours can be found here.
We have patients from all over Seattle and the Greater Eastside: Woodinville, Maltby, Monroe, Mill Creek, Bothell, Kenmore, Lynnwood, Redmond, Snohomish, Duvall, Carnation and more. Many of our patients know Dr. Hirano from when he worked as an Eye Doctor at Costco in Issaquah for over five years so we also have patients coming from as far as Issaquah, Snoqualmie, North Bend, Sammamish, Bellevue, Mercer Island, Seattle, Renton and more. King County, Snohomish County, Pierce County or whatever area you are from! Affordable, state-of-the-art eyecare from a good eye doctor is worth the trip -- and you can't beat the prices and customer service!

Do you bill any vision insurance plans?

Yes we do. We are a preferred provider for the following insurance plans: Aetna, Regence, Premera, Lifewise and Spectera. Please let us know if you have any of these vision insurance plans when you make your appointment. In addition, please find out your vision coverage from your provider before your appointment and bring in your insurance card with you.

You don't bill for my insurance plan. Can I still come in for an eye exam?

Yes! Our prices are the best around for eyecare. You can take advantage of our quality, comprehensive eye exams at a great price and if you want to you can send in a claim to your insurance yourself. We cannot guarantee that the eye exam will be covered, but we suggest that you call your insurance plan before you come in to check your vision insurance coverage. The receipt you receive from us when you make payment will have all the coding and necessary information in order to do this yourself.

What forms of payment do you take?

We would prefer cash, personal check or debit card. We can also take American Express, Visa or Mastercard credit cards if needed. Payment is due for services rendered.

How long does it take to get an appointment for an eye exam?

We pride ourselves in being a busy practice yet having many options for appointments for our busy patients. We are open 6 days a week. See our office hours and location page for our business hours. We take walk-in appointments often; most of the time there is a possibility for same day appointments and certainly within the same week. Just give us a call at (425) 806-7704 and Judy or Lisa will be happy to assist you. Or, if you are shopping at Costco, feel free to stop by for a same day appointment or to schedule for another day. We are here for you!

How long does an eye exam take?

This is a great question to answer for our patients who are already shopping at Costco or have a busy day and want to fit in an eye exam. Usually, from start to finish, your time with us will take 20-40 minutes. To see what is included in a comprehensive eye exam, see here. We have you fill out some simple paperwork, go through some pre-testing with our friendly office staff (Judy, Kathy or SueAnn) and then you will meet with Dr. Hirano or Dr. Alibhai for the rest of your thorough eye exam.

I am interested in contact lenses. Can Dr. Hirano fit me with contacts?

Certainly! Whether you have worn contact lenses before or want to try them for the first time, we can assist you. There has been a lot of exciting developments in the contact lens industry and we have the latest lenses at our disposal. Dr. Hirano has a lot of experience fitting and training first time contact lens wearers and has a lot of new options for those going back into contacts.

I know I will receive a prescription when I have an eye exam. What does Dr. Hirano check as far as my eye health is concerned?

Checking the health of your eyes is an important and essential part of your comprehensive eye exam. Dr. Hirano's Optometric Residency was at the American Lake VA hospital where he was well trained in the areas of ocular pathology, council and treatment of ocular disease and general health in relation to your eyesight. This is specifically helpful for diabetic and glaucoma patients where your eye health is an important part of your overall health. When you have your eye exam, we will check the pressures of your eyes to check for glaucoma as well as Dr. Hirano will do a complete ocular health evaluation, including a dilation if necessary. More information on our comprehensive eye exams can be found here.

I don't have a Costco card (I am not a member of Costco). Can I still come in for an eye exam?

Sure - you do not have to have a Costco card in order to have an eye exam with Woodinville Family Eyecare. When you get to the entrance of Costco, just let them know you are there to see the Optometrist and they will let you inside. The only thing to keep in mind is that while you will receive your prescription from us, without a Costco card you won't be able to take advantage of the exceptional prices for eyeglasses or contact lenses at Costco Optical.